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SourceMedia

About SourceMedia

Our client SourceMedia is an Observer Capital company. They are an innovative, growing digital business information and performance media company. They serve senior-level professionals in financial, technology and healthcare sectors with a market reach of more than 2 Million subscribers and 4.5 Million user touch points.

SourceMedia brands include American Banker, PaymentsSource, The Bond Buyer, Financial Planning, Accounting Today, Mergers & Acquisitions, National Mortgage News, Employee Benefit News and Health Data Management.

What were the challenges

Disparate business process
Minimum process documentation
Process duplication across teams
Varying degree of skill levels and expertise
Challenge with IO and Billing report validation
Minimum redundancy across teams
High on-site cost
High Dependency on experienced workforce
Combining large data sets for Business Analysis's

Our solutions that brought hope

Standardized approach with defined timelines
Standardized and centralized workflows, SOPs
Multi-skillset availability within the same location
100% customer coverage (time zone)
BCP and knowledge redundancy
Reduced learning curve
Cost optimization for effective budget utilization
Cross trained resources eliminating dependencies
Easy integration and 360 data view through Power BI
Real-time dashboards with powerful insights of business

Value We Added

The implementation of BB40 reduced about 70% of manual work, in turn saving time, increasing accuracy, and reducing the overall turnaround time.

We delivered high quality services that enabled the transition to digitization and helped ramp up operations within an extremely short time span. This increased the overall efficiency and performance of SourceMedia.